Like any recipe worth sharing, our 30-year journey has been built on care, patience and the right mix of ingredients. Strategy, creativity and collaboration have always been part of the mix — but the most important ingredient has been you.
For three decades, our clients and partners have trusted us to help their brands rise and thrive. That trust has given our team purpose, joy and the opportunity to do meaningful work every single day.
As we celebrate this milestone, our hearts are full of gratitude. And as we look ahead, we’re excited to keep baking up new ideas, fresh strategies and results that matter. The best is still in the oven.
30 years of partnership behind us — and endless new recipes for growth ahead.
Thank you for being our most important ingredient!
Happy New Year from CIM
As we step into 2026, we’re grateful for the partnerships that drive meaningful work and measurable results. This year offers a fresh opportunity to refine your goals, strengthen your strategy and build momentum toward the growth you want to achieve.
We look forward to supporting your marketing initiatives and being a trusted partner throughout the year.
Happy Holidays and Meaningful Moments
As the year winds down, we want to take a moment to thank you — our clients, partners and friends — for being part of our journey.
We’re grateful for the relationships we’ve built, the growth we’ve shared and the trust you’ve placed in our team. None of the strategy, creativity or impact we aim for would be possible without you.
To spread a little holiday cheer, we asked our team to share their favorite holiday memories — the small moments that stuck with them and continue to bring joy.
The Role of PR Has Changed — Here's How to Keep Up
You’ve heard the claims — “PR is dead.” But the reality? PR isn’t disappearing; it’s evolving. And those who adapt are seeing stronger results than ever.
Media relationships still matter. Reporters need credible sources, and strategic PR positions you as the go-to expert.
Earned media builds trust. A feature in a respected publication carries weight that paid ads simply can’t match.
Visibility is everything. With today’s fast-moving news cycle, a proactive PR strategy ensures your brand stays relevant.
The question isn’t whether PR works — it’s whether your strategy is keeping up.
The Future of Analytics is Here
Embrace Google Analytics 4 for Enhanced Insights
The countdown is on! Google has announced the sunsetting of Universal Analytics on July 1, 2023. If you haven’t set up, or if you haven't asked your webmaster to set up and install Google Analytics 4 (GA4) on your website, you only have a little bit of time to get it done. (Note: If CIM is your webmaster, rest assured we have been utilizing GA4 since its announcement running parallel to Universal Analytics on your site.)
While Google lists numerous reasons for the change, the biggest one is to comply with increasing regulations and laws regarding online user privacy. GA4’s enhanced data privacy features align with evolving regulations and user expectations. With GA4, businesses and marketers can easily configure data collection settings, ensuring compliance with privacy laws while maintaining accurate tracking. This helps foster trust among users and strengthens data governance practices.
This property will stop processing data starting July 1, 2023.
GA4 can bring numerous benefits to businesses of all sizes. With its advanced features and improved tracking capabilities, GA4 offers valuable insights that can drive data-informed decision-making and enhance overall marketing strategies.
1A major advantage of GA4 is its ability to provide a comprehensive view of user behavior across multiple devices and platforms. Traditional Google Analytics focused primarily on website data, but GA4 incorporates data from websites, apps, and other digital touchpoints, including social media platforms, email marketing, live chat, chatbots and voice assistants. This holistic approach enables businesses and marketers to understand the complete customer journey and make informed decisions to optimize user experience.
2GA4 has enhanced event tracking capabilities. Unlike its predecessor, GA4 places greater emphasis on event-based data collection, allowing businesses and marketers to track specific user actions, such as button clicks, form submissions, purchases, and video plays. This granular data empowers marketers to analyze user engagement and identify opportunities for improving conversion rates and user retention.
3GA4 introduces machine learning models that provide valuable insights without requiring complex configurations. The AI-powered insights feature in GA4 can automatically identify trends, anomalies, and opportunities within the data, saving time and effort for marketers. These insights can uncover valuable information about user preferences, allowing businesses to optimize their marketing efforts and tailor their campaigns to specific target audiences.
4GA4 offers a streamlined reporting interface that presents data in a more intuitive and user-friendly manner. The updated interface allows for easier customization of reports, making it simpler to extract the desired insights. The improved data visualization options and built-in data exploration tools further facilitate data analysis and interpretation. The one shortcoming is its reporting. The ability to easily print or create PDFs of its dashboard is limited. A third party platform like Looker Studio is recommended in order to format the data in an easy to digest format.
5GA4 allows businesses to future-proof their analytics setup. Google continues to invest in GA4 as its standard analytics platform by making it scalable, flexible, compatible with evolving standards, advancing machine learning, and data governance and security.
The benefits of switching to GA4 are clear. Its comprehensive view of user behavior, enhanced event tracking capabilities, AI-powered insights, data privacy features, streamlined reporting interface, and future-proofing potential make it a valuable tool for businesses and marketers seeking to leverage data for informed decision-making and marketing success.
The above information offers a glimpse of the depth of details and ever-changing digital landscape our team lives in each day. If you’d like to discuss assistance with your marketing needs, please reach out to me at dneighbors@cimmp.com or 702.944.2464. Thank you.
Simplify Event Planning with Our Innovative Event Management Solutions
Anyone who is in charge of putting together even a small event quickly learns the task is much more substantial than one might think. There is a lot to consider, and dozens upon dozens of details to be thought through and planned.
Since our founding more than 26 years ago, we have conceived and planned hundreds of events for our clients, ranging from open houses to full-blown national conferences with hundreds of attendees. We are proud to have pulled off brand building, successful events that have been meaningful to attendees and the clients themselves.
Now, we’ve opened up our event planning and management services to anyone.
Please visit our new event services landing page on our website to learn more about how we approach planning an event and examples of all the facets of making the event a complete success.
If you’re considering an event of any kind, our expert event management team can help you unlock the full potential of that event. If you have any questions or would like to learn more, please reach out to me.
“To create something exceptional, your mindset must be relentlessly focused on the smallest detail.”
~Giorgio Armani
The Next Big Thing
If you’ve watched the news, seen the internet or received emails in the past few months, you’ve likely heard and seen a LOT of buzz about a new generation of artificial intelligence (AI) content automation platforms backed by companies like Microsoft, Amazon and Google. ChatGPT seems to have gotten the most attention. Think of them as content generators. You go to the platform, open an account and tell the system what you want. “Create a 400-word article on adopting a dog, and include five major points to consider.” Within seconds, you literally see the content being developed, appearing before you in real time. It truly is an amazing experience. No human could accomplish that in such a short time.
Beyond ChatGPT and its competitors, which focus on creating written content, other platforms can create drawings, images, music and even videos based on your request. Some of these platforms are in beta testing; others are already charging via subscriptions.
What does this mean for you? The short answer is, we’ll have to see. It appears to be a revolutionary jump in capability. Some see it as a disruptor. One news story on NewsNation predicted such systems will generate millions of fake reviews for companies, products and services, with unscrupulous players uploading and flooding review platforms with them.
For nearly every client we serve, content is king. We need content for virtually every marketing tactic we roll out, maintain or manage on a day-to-day basis – brochures, social media posts, new website pages, blog articles, newsletters, email campaigns and on and on. We have multiple team members creating such content daily, and other content is written and provided by our clients, who may have very specific, subject matter expertise.
At this point, we’re seeing the initial capability and use of such AI may be a terrific starting point. Back to our example, someone may be able to use parts of the generated content to create an e-newsletter. But writing pros will tailor it to become a more personal message about a local shelter. They’ll add in a quote from the shelter’s director. They’ll add a testimonial from a happy family. While the system chose five major points to consider, the writer will know that there are two even more important bullet points to include instead.
Part of the reason we develop so much content (beyond to attract and inform potential clients) is to help with online search results, our clients’ websites and content rankings. We’ve learned that Google’s algorithm is being tailored to sniff out AI generated content and may even “punish” content which it deems to be AI generated. The most popular AI content generator today is ChatGPT. It gathers and extracts content from millions of data points (all from 2021 and earlier). Some of its generated content may be out of date already, and there’s no guarantee of accuracy—yet.
The key takeaway is that AI generated content is here, but is in its infancy. If you choose to use it, evaluate what you will use the content for and be aware of any pitfalls using the content.
For us, and for some of our clients who’ve already been experimenting with these platforms, it’s a new tool in the toolbox. It doesn’t remove the need for actual human experience, editing and perfecting. It doesn’t comprehensively manage your overall messaging and content strategy. It doesn’t have the tone or warmth of your specific brand. It is amazing, though.
This is an evolving topic and I can’t cover everything in this brief email, so please let me know if you’d like to chat further about this topic.
“ChatGPT is incredibly limited but good enough at some things to create a misleading impression of greatness. It’s a mistake to be relying on it for anything important right now. It’s a preview of progress; we have lots of work to do on robustness and truthfulness.”
~Sam Altman, CEO OpenAI
The Making of a Name: Branding with Intention
I’m happy to share with you an article I wrote for Nevada Business magazine: 2023 Marketing Trends: Brand is Everything. It ran in this month’s issue as a part of the magazine’s feature story: The Making of a Name: Branding with Intention.
The Differences and Importance of Landing Pages and Homepages
Are you confused about the difference between a landing page and a homepage? You're not alone! Many people use these terms interchangeably, but they actually serve very different purposes.
A homepage is the main page of a website and is typically the first page that visitors see when they arrive at the site. It provides an overview of the website and its main features and functions. The homepage often includes links to the most important pages on the site, as well as information about the company or organization that owns the website.
A landing page, on the other hand, is a standalone web page that is designed to serve a specific purpose. Unlike a homepage, which is meant to provide an overview of the website, a landing page is focused on a specific product, service, or offer. It is designed to provide detailed information about the product or service and to convince the visitor to take a specific action, such as making a purchase or filling out a form.
The importance of landing pages and homepages varies depending on the goals of the website. For example, if the goal of the website is to generate leads or sales, then a well-designed landing page can be crucial to the success of the site. Landing pages can be used to target specific keywords or phrases and to provide tailored information to different segments of the website's audience. This can help to increase the relevance of the website to the visitor and can improve the chances of converting them into a lead or a customer.
On the other hand, a homepage is important for providing an overview of the website and its main features and functions. It can help to build trust and credibility with the visitor and can provide a gateway to the rest of the site. A well-designed homepage can make it easier for visitors to find the information they are looking for and can improve the overall user experience of the website.
In summary, landing pages and homepages serve different purposes and are important for different reasons. A landing page is focused on a specific product, service, or offer and is designed to convince the visitor to take a specific action. A homepage, on the other hand, is meant to provide an overview of the website and its main features and functions. Both landing pages and homepages are important for a successful website, and it is important to consider the specific goals of the website when designing these pages.
If you’d like to discuss your needs regarding your website and various landing pages, or the bigger picture of your overall digital presence, we’d be happy to talk. Just give us a call or contact us.
Explainer Videos and Their Power
Have you ever seen the short, animated videos for companies on social media or been browsing the web and wondered how they were made? Those explainer videos are an extremely effective video marketing tool that is unique, but very detailed in the process. There are many varieties of explainer videos, and if you prefer not to use a whiteboard drawing video, you can go with a 2D animation video or a live action video. If you are not sure which one to choose from, there are even mixed media videos! At CIM, we have been planning, creating and using explainer video content for years.
This form of video marketing has proven to be extremely effective for clients we have worked with. The process begins with defining the project: What’s the topic and purpose? How long of a video are we planning? What’s the specific content? What’s the call to action? The process from start to finish requires a lot of clear communication and precise details (including creating a storyboard outlining the flow of content and visuals). We generally aim to create a “main” video, one that may run 60 to 120 seconds. We then plan to make additional shorter versions (say, 15 or 30 seconds) for other uses.
Here are a few examples of explainer videos we have previously done for clients.
These animated doodle videos have an extremely high ROI, as clients couldn’t express enough to us how powerful these videos have been to drive traffic to their businesses. This style of video can be very engaging with an educational feel, which is why we recommend considering animated videos to promote general branding or specific services that may seem overwhelming, but can be simplified with an animated video.
You may ask, what are the costs? Typically, a one-minute video can run about $6,000. While not inexpensive, that investment becomes less expensive when multiple length videos are also created. Clients have a collection of videos for their website, for social media paid advertising, for Over The Top (OTT) advertising on streaming channels (like Hulu), etc. These videos are an investment in engaging, educational content that can attract and direct clients to a business.
At CIM, we truly believe brand is everything, and these animated videos are powerful for branding efforts. If your company is considering an animated video, don’t hesitate to reach out and our team would be more than happy to explain the process more in detail.
"Video marketing is a powerful tool because videos can be repurposed over and over again to attract endless amounts of organic, social, and paid search traffic. A single video can be transformed into an audio podcast, blog post, infographic, slideshow, lead magnet, Facebook ad, email newsletter, Twitter post, landing page content, and more."